Privacy Policy
Privacy Policy
Effective Date: March 12, 2025
At MobilityCity, we respect your privacy and are committed to protecting your personal information in accordance with applicable laws such as GDPR (General Data Protection Regulation) and the EU ePrivacy Directive (“Cookie Law”). This Privacy Policy describes how we collect, use, share, secure your data when you visit our website/service/platform (“Service”), interact with us directly (e.g., customer support), or engage with our products related to urban mobility solutions.
1. Introduction
This policy applies globally but is particularly designed for users residing in Europe due to our adherence to GDPR requirements. By using our Service or providing us with personal information directly (e.g., via forms), you consent implicitly unless explicitly stated otherwise by you in accordance with these terms.
2. Information We Collect
We may collect personal data, including:
- Usage Data: Browsing behavior on our website/apps via cookies/tracking technologies (see Section 5).
- Contact Information: Name/email/phone number from inquiries/purchases/forms submitted by users/customers/partners (e.g., service requests).
- Transaction Data: Payment details/preferences when purchasing products/services from us (stored securely via third-party payment processors).
- Device/Network Information: Browser type/IP address/device identifiers collected automatically via cookies/other technologies for system administration and security purposes (see Section 5).
3. How We Use Your Data
Your data is used only for legitimate business purposes such as:
- Providing requested services/products.
- Improving user experience via analytics/usage tracking (Section 4).
- Communication regarding promotions/surveys unless you opt-out (Section 6).
- Legal obligations compliance/security incident prevention/enhancing features based on feedback/data analysis (Section 7).
4. How We Share Your Data
We do not sell your personal data but may share it under limited circumstances:
1) With service providers who help deliver our Service (e.g., payment gateways, cloud storage partners). These vendors must agree not retain/reuse your information beyond what’s necessary for services rendered per contract terms/GDPR Article 28 requirements).
2) When required by law (e.g., legal proceedings, government requests).
3) In cases of corporate restructuring (mergers/sales/acquisitions) but only after informing affected parties first if possible/permitted by law).
5.Cookie Policy Per EU Cookie Law Requirements
What Are Cookies?
Cookies are small text files stored on devices visiting our website/service facilitating features like login sessions/preferences retention etc.. They may also collect non-personal usage statistics per analytical needs).
Cookie Categories & Consent
Under Cookie Law regulations (Article 5(3) / [EU Directive 2009/136/EC]), we categorize cookies as follows requiring explicit consent except where noted*:
| Cookie Category | Purpose | Consent Required? | Can Be Disabled? |
|---|---|---|---|
| Strictly Necessary | Enable core functionality (login/session management) | NO (essential) | NO |
| Functionality | Remember preferences (language/display settings) | YES | YES |
| Performance/Analytics | Improve site performance/analytics (Google Analytics style tools) | YES | YES |
| Advertising Track ad performance/cross-site targeting YES YES |
Non-Essential Cookies: You’ll see an interactive banner prompting explicit consent when visiting pages subjecting you European jurisdiction first-time visitors will receive this notice before any non-necessary cookies are set.
6. Your Rights Under GDPR / DPPA Etc.
You have specific rights regarding your personal information including:
✅️ Access & Rectification : Request copies/corrections freely without undue delay
✅️ Erasure : Ask us delete/remove certain information from systems (subject exceptions)
✅️ Objection : Object automated decision making/profiling activities
✅️ Portability : Obtain transferred data across platforms/services
✅️ Restriction : Halt processing temporarily pending issues resolution
To exercise these rights notify us providing proof identity where needed shall comply within thirty days unless legally restricted*
7. Security Measures Protecting Data
We implement industry-standard safeguards against unauthorized access/damage modification destruction :
🔒 Regular vulnerability scans & penetration testing performed annually )
🔒 All sensitive/unencrypted communication protected via HTTPS/SFTP protocols
🔒 Access restricted role-based permissions + multi-factor authentication implemented across systems
🔒 Third parties audited annually ensure compliance contractual obligations
But no method guarantees absolute security please be advised take necessary precautions yourself too keep passwords private etc.)
8. Changes To This Policy
This document synced w evolving regulations/terms amendments will reflect updated practices at bottom effective date+ full revisions posted publicly here + notifications sent email + prominent banner alerts major changes expected within next month/year .
Contact Us
Questions/concerns regarding privacy practices contact:
MobilityCity
Attn: Privacy Officer
Contact page here
Should have another question/complaint about EU-related processing send directly European representative/regulatory authority listed above
Last Updated March 12th , Year Twenty Twenty Five